To be clear, we originally designed the Kid Connect messaging system in a way that ensured parents who purchased our products were fully aware of how the system worked, what information would be collected, and how they could control whom their children communicated with. The details of the FTC settlement are available here, but in simple terms, VTech agreed to pay US$650,000 to settle charges related to technical violations of COPPA and previous weaknesses in our data security. We settled the matter with the FTC at this time so that we could focus all our efforts on continuing to deliver world-class educational electronic toys to our customers and children – rather than have a legal process over events that took place two years ago drag on further. In addition to resolving historical issues surrounding VTech's data security measures, the settlement also addressed some technical notice and consent issues arising under the US's Children's Online Privacy Protection Act (COPPA). VTech made an announcement on Tuesday, JanuHKT that we had reached a settlement with the FTC on behalf of two of our subsidiaries that ends a two-year investigation of a criminal cyber attack on our databases by a hacker in November 2015. You can learn more about the Commission at Back to top The Federal Trade Commission is an independent agency of the United States government that works to protect consumers. Has VTech reported the case to any authorities? Are you being investigated? What is VTech doing to protect data stored on Kid Connect?Ģ7. Is there anything I can do to better protect myself?Ģ5. Why do you need to retain any customer information?Ģ4. Was any credit card information stolen?Ģ3. What kind of information is in the databases?Ģ2. What is the progress of the police investigation?Ģ1. It is reported that the UK police arrested someone in connection with the hacking in December 2015. How did the hacker get into your database?Ģ0. Could you provide a breakdown of number of people affected by each country?ġ9. When did you inform customers and the public about the incident?ġ8. When did you find out about the breach?ġ6. What websites and services were affected?ġ5. I have heard that there was a data breach on a VTech website – can you confirm if this is true?ġ4. What about PlanetVTech and other suspended websites?ġ3. Can I register a new product on Learning Lodge account?ġ0. Can I delete my Learning Lodge account?ĩ. What can I expect to see when I connect back to the Learning Lodge?Ĩ. When did the Learning Lodge go back online?ħ. What are the details of the settlement?ĥ.
What settlement has VTech reached with the FTC?Ĥ. Last updated: 19:30, Janu(HKT) About VTech's Settlement with the US Federal Trade Commission (FTC)Ģ.
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